Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
rich dining options
ongoing construction
service mishap
7.2/10
Very good
Rooms
7.0
Location
7.5
Service
8.3
Dining
7.3
Guest reviews
7.2/10
based on 5 reviews
4/5
based on 619 reviews
8.8
8.8/10 based on 3600 reviews
#228 of 372 hotels in Vienna based on Tripadvisor
Bradley
United Kingdom,
May
2024
7.8/10
Upon arrival at the hotel, I found the rooms to be very modern with vibrant colors, despite ongoing building works nearby and the chilliness due to lack of prior heating. The service, except for one mishap in the restaurant, was overall quite helpful, and I appreciated the available amenities such as the airport shuttle and pet services. The location was convenient, with easy access to transport hubs, even though some construction activity was noticeable due to its industrial setting. The dining experience was enjoyable, especially the pancakes with warm chocolate, and the facilities were satisfactory for my stay.
Rooms
8.0
The rooms are very modern with many colors, despite the building works and lack of prior heating.
Service
7.0
The service was very helpful, apart from one incident in the restaurant; overall, the staff is doing a good job.
Location
9.0
The hotel's location next to the transport hub was great, despite ongoing construction nearby, and the proximity to the metro made access easy.
Dining
8.0
I really appreciated the pancakes with warm chocolate, and the dining options were rich considering the price.
Facilities
7.0
The facilities provided were okay and functional for my needs during the stay.
convenient location
ongoing construction
James
United Kingdom,
April
2024
7.6/10
Upon arrival, I found the hotel to have some drawbacks like ongoing building works nearby and a delay in getting my room ready at check-in. However, the friendly service, especially during breakfast, and the staff's willingness to assist with flight issues made my stay much more comfortable. The location, while industrial, is conveniently close to the Gasometer Station, making it easy to reach major attractions. The dining experience was pleasant, although not extravagant, and the facilities offered were satisfactory.
Rooms
7.0
Despite the inconvenience of the building works and initial smells, the room eventually turned out to be clean and comfortable.
Service
9.0
The service, especially during breakfast, was extra friendly and accommodating, which helped alleviate the frustrations caused by a cancelled flight.
Location
8.0
While the area may be industrial and economically challenged, the proximity to Gasometer Station and nearby amenities make it a suitable base for exploring Vienna.
Dining
7.0
The dining experience, particularly the pancakes with warm chocolate, was enjoyable, although the price did not match the luxurious breakfast one might expect.
Facilities
7.0
The hotel's facilities met my basic needs and were satisfactory during my stay.
Terence
United Kingdom,
December
2023
7.0/10
The hotel could definitely benefit from some cleaning and was quite cold upon my arrival, but its close proximity to the city center was convenient. The staff was very friendly and helpful, although the lack of heating was a downside. The location, while in an industrial part of town with ongoing construction, was only a 5-minute walk to the metro. The dining experience was rich considering the price, but the rooms need improvement in terms of cleanliness and heating.
Rooms
6.0
The room could definitely use some cleaning and was quite cold upon my arrival.
Service
8.0
The staff is very friendly and helpful.
Location
7.0
The hotel's location, while in an industrial area with ongoing construction, was still convenient, being a short walk to the metro.
Dining
8.0
The dining experience was rich compared to the price.
Facilities
6.0
The facilities need improvement in terms of cleanliness and heating.
Charles
United Kingdom,
December
2023
7.0/10
The hotel has a friendly staff but lacks in terms of room freshness. It's conveniently located near a venue and a metro stop but is in an industrial area with some construction. The dining options are average with limited vegan choices, and the facilities are adequate.
Rooms
7.0
The room was ready as booked but doesn't look very new.
Service
9.0
The service was extremely professional and friendly.
Location
6.0
The hotel is in an industrial part but close to a venue and metro stop.
Dining
6.0
The dining options were okay but lacked variety, especially for vegans.